Shipping Policy

1: delivery to the United States

Free Standard Shipping(5-10 business days)
  • We offer free shipping on orders over $30 to the lower 48 states, and arrive within 5-10 business days. This excludes Alaska, Hawaii and Puerto Rico. 
Expedited Shipping(3-5 business days)
  • We offer shipping for 3.99USD on orders over $30 to the lower 48 states, and arrive within 3-5 business days. This excludes Alaska, Hawaii and Puerto Rico. 
Standard Shipping(5-10 business days)
  • We offer shipping for 7.8USD on orders less $30 to the lower 48 states, and arrive within 3-5 business days. This excludes Alaska, Hawaii and Puerto Rico. 

FAQ

What is the status of my order?

To check your order status, simply log into your account and click "Order History."

Do I need to setup an account to place an order?

You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history. Additional features will be added to the account page in the near future.

How do I cancel or change an order?

Unfortunately, we are not able to cancel or refund orders or shipping fees after an order has been processed, left our warehouse, or is in possession of the carrier.
Please contact our support team at info@elazarite.com immediately if you would like to make changes to your order.

When do your shipping the item after placing order?

Due to high order volumes, we will ship for delivery within 3 Business Days.

When and how will I receive my shipment tracking information?

We will email you the tracking information for your shipment once your order leaves our warehouse.